> ## Documentation Index
> Fetch the complete documentation index at: https://bigbluebutton.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# How to configure Guest Policy

> Moderators set the guest policy to control whether users can join the session, are denied automatically, or wait in a lobby for approval.

Moderators set the **guest policy** to control how new users are admitted to the session — automatically allowed, automatically denied, or queued in a lobby for moderator approval.

## Set the guest policy

To set the policy, select the gear icon next to **USERS**, then select **Guest policy**.

<Frame>
  <img src="https://mintcdn.com/testcompany-0e915c76/YpElpHk3pwccW9PO/images/Screenshot2026-03-16at9.04.06PM.png?fit=max&auto=format&n=YpElpHk3pwccW9PO&q=85&s=09887add0940dc78e3088f8358e59981" alt="Screenshot 2026 03 16 At 9 04 06 PM" width="1426" height="1156" data-path="images/Screenshot2026-03-16at9.04.06PM.png" />
</Frame>

Choose one of three options:

<Frame>
  <img src="https://mintcdn.com/testcompany-0e915c76/p55tdqnKD45w2p7R/images/Screenshot2026-03-16at8.54.06PM.png?fit=max&auto=format&n=p55tdqnKD45w2p7R&q=85&s=449e6575410d9c8a9f9b1c087fc3d737" alt="Screenshot 2026 03 16 At 8 54 06 PM" width="1316" height="612" data-path="images/Screenshot2026-03-16at8.54.06PM.png" />
</Frame>

* **Always deny** — every user attempting to join is denied entry automatically.
* **Always accept** — every user attempting to join is allowed in automatically.
* **Ask moderator** — joining users wait in a lobby. Moderators can allow or deny each request individually, or handle every waiting user in one action.

## Manage users in the lobby

When **Ask moderator** is set, moderators see pending requests and can act on them.

<Frame>
  <img src="https://mintcdn.com/testcompany-0e915c76/p55tdqnKD45w2p7R/images/Screenshot2026-03-16at8.55.20PM.png?fit=max&auto=format&n=p55tdqnKD45w2p7R&q=85&s=667b6fad25fa9d4b65286fc1f34a6644" alt="Screenshot 2026 03 16 At 8 55 20 PM" width="1062" height="1078" data-path="images/Screenshot2026-03-16at8.55.20PM.png" />
</Frame>

You have three actions per guest:

* **Allow** — let the guest join the session.

<Frame>
  <img src="https://mintcdn.com/testcompany-0e915c76/p55tdqnKD45w2p7R/images/Screenshot2026-03-16at8.55.33PM-1.png?fit=max&auto=format&n=p55tdqnKD45w2p7R&q=85&s=da99b252e450b50215803936c87956d0" alt="Screenshot 2026 03 16 At 8 55 33 PM" width="524" height="286" data-path="images/Screenshot2026-03-16at8.55.33PM-1.png" />
</Frame>

* **Message** — send a note to a guest waiting in the lobby.

<Frame>
  <img src="https://mintcdn.com/testcompany-0e915c76/YpElpHk3pwccW9PO/images/Screenshot2026-03-16at8.55.52PM.png?fit=max&auto=format&n=YpElpHk3pwccW9PO&q=85&s=064f807e340dcccb1f430aac0cd9e4f9" alt="Screenshot 2026 03 16 At 8 55 52 PM" width="524" height="274" data-path="images/Screenshot2026-03-16at8.55.52PM.png" />
</Frame>

* **Deny** — block the guest from entering.

<Frame>
  <img src="https://mintcdn.com/testcompany-0e915c76/p55tdqnKD45w2p7R/images/Screenshot2026-03-16at8.56.05PM.png?fit=max&auto=format&n=p55tdqnKD45w2p7R&q=85&s=035bb466799309b7079d743868b4f03c" alt="Screenshot 2026 03 16 At 8 56 05 PM" width="544" height="298" data-path="images/Screenshot2026-03-16at8.56.05PM.png" />
</Frame>

## What guests see in the lobby

Guests see a lobby screen and cannot view the session until a moderator admits them.

<Frame>
  <img src="https://mintcdn.com/testcompany-0e915c76/p55tdqnKD45w2p7R/images/Screenshot2026-03-16at8.55.07PM.png?fit=max&auto=format&n=p55tdqnKD45w2p7R&q=85&s=1b29ced900dde880e11d2cebb074521f" alt="Screenshot 2026 03 16 At 8 55 07 PM" width="1972" height="996" data-path="images/Screenshot2026-03-16at8.55.07PM.png" />
</Frame>

Messages sent to the **Guest Lobby** appear on the same waiting screen.

<Frame>
  <img src="https://mintcdn.com/testcompany-0e915c76/azZTzH7LAeMo-wa0/images/Screenshot2026-03-16at9.07.07PM.png?fit=max&auto=format&n=azZTzH7LAeMo-wa0&q=85&s=0748f409f5bbadffc34e49506d18b123" alt="Screenshot 2026 03 16 At 9 07 07 PM" width="1432" height="952" data-path="images/Screenshot2026-03-16at9.07.07PM.png" />
</Frame>
