> ## Documentation Index
> Fetch the complete documentation index at: https://bigbluebutton.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# User is getting disconnected

See [minimum bandwidth requirements](/help/faq/what-are-the-minimum-requirements-for-bigbluebutton) for BigBlueButton.

If a user's connection is not sufficient for the BigBlueButton session, the client may take a long time to load or, after a period of time, disconnect (it may look like to users they got kicked out).

The biggest use of bandwidth is webcams.  If a session is sharing lots of a webcams, a user can elect to turn off the webcams on their client to (significantly) reduce the bandwidth requirements.

To turn off webcams, click the **Settings** menu

<Frame>
  <img src="https://mintcdn.com/testcompany-0e915c76/_EOHTk2nGe0aVuuM/images/image.png?fit=max&auto=format&n=_EOHTk2nGe0aVuuM&q=85&s=203117b959088ece842e0338b4233a05" alt="Image" width="1460" height="768" data-path="images/image.png" />
</Frame>

And choose **Data savings** and turn off webcams:

<img src="https://mintcdn.com/testcompany-0e915c76/xs3FjLEq9WVxV0z2/images/8834466728205.png?fit=max&auto=format&n=xs3FjLEq9WVxV0z2&q=85&s=cfa3f798fed91b2cedf48a54cbb9fe2c" alt="Screen_Shot_2022-08-31_at_4.23.15_PM.png" width="1256" height="604" data-path="images/8834466728205.png" />