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BigBlueButton Enhanced is Blindside Networks’ premium hosted version of BigBlueButton. If you already use BigBlueButton Essentials in Moodle, Canvas, or Schoology, when you upgrade to BigBlueButton Enhanced you these additional capabilities to increase learning outcomes: To upgrade, contact your LMS provider — Instructure, Schoology, or your Moodle Partner — who can resell BigBlueButton Enhanced hosting directly. You can also contact us directly.

Recordings

Recordings as video files

Recordings are produced as a single video file containing all session content except chat (displayed beside the video during playback) and videos shared via Share video.

Recordings are permanent

Recordings do not expire. They persist until you delete them. We can also set up a policy to:
  • automatically remove recordings a set number of days after creation, or
  • automatically remove recordings a set number of days after they were last accessed.
There is no cost for storage of the first 10,000 recordings, which for 95% of customers is all they will need.

Recordings are downloadable

See how to download a recording.

Recordings are protected (optional)

When recording links are passed to your LMS, our servers can generate temporary links that are only viewable by a single person — preventing students from copying and sharing recordings.

Integration with Canvas Studio

If you have Canvas Studio, we can configure your account to automatically upload recordings into Studio and share them with the instructor’s account.

Meeting analytics

For each recorded session, instructors see a statistics playback format that answers:
  • Who attended?
  • How long did they attend?
  • What activities did they participate in (talking, chatting, raising hand, emojis)?
  • How did they respond to polling?
All data is downloadable as CSV. All times in the statistics reports are in UTC.

Active learning activities

Two built-in activities let instructors check what students learned without leaving the session.

Learning Challenge

A live, timed quiz for quick checkpoints and formative assessment. Paste in a list of questions, set a time limit, watch the results arrive live, then publish a leaderboard with student names or anonymous pseudonyms. See Learning Challenge.

Key Takeaways

A digital exit ticket. Rather than telling the class what the key topics were, students write the takeaways themselves and vote on each other’s, and the highest-rated ones post to the chat. See Key Takeaways.

Personal rooms

If you authenticate instructor email accounts via Office 365 or Google Apps, we can provide an interface outside your LMS to create rooms, invite users, and manage recordings. Personal rooms have permanent URLs. See the Personal Rooms admin guide.

Guest invites

Moderators can invite guests into a live session.

Dial-in number

Every BigBlueButton Enhanced account in North America includes a default dial-in number. For Canada, Europe, and Asia/Pacific, we can provide a dial-in number for an additional cost.

Account customization

As part of BigBlueButton Enhanced hosting, Blindside Networks can customize a range of account-level settings. To request any of the changes below, contact your Blindside Networks Customer Success Manager with a description of what you need.

Webcams

Don’t record student webcams

We can configure your account so student webcams are not visible in the recordings.

Custom default webcam background

For additional branding, provide a PNG or JPEG image at an HTTPS URL, and we can configure your account to use it as the default webcam background. Users can still upload their own background.

Recording policies

Auto-expire recordings

If your school requires recordings to be deleted automatically after a set period — for example, two years (730 days) — we can configure auto-deletion. Tell us the retention you need. We can enable Protected Recording Links so viewers cannot copy and share recording links.

Disable recording

We can configure your account so no sessions are recorded.

Automatic transfer of recordings to an S3 bucket

We can set up a workflow so that once our infrastructure finishes processing a recording, it is automatically transferred to a write-only S3 bucket hosted by you, along with a manifest of the recording metadata.

Privacy

Default lock settings

Each instructor can use Lock viewers to restrict viewer access to specific features. Lock viewers panel with toggles for restricting viewer features We can set any of these lock settings as defaults for your account. For example, you can configure every session to start with these locks in effect:
  • Microphone
  • Private chat messages
  • Edit shared notes
Default lock settings applied at session start, restricting microphone, private chat, and shared notes editing

Ability to unmute users

By default, moderators cannot unmute another user’s microphone, for privacy. However, for K12 customers teaching young students, we can enable moderators to unmute student microphones directly.

Mute users on join

By default, users joining with a microphone are unmuted. We can change the default so all users join muted.

Hide viewer names in recording chat

We can conceal student names in the chat of recordings. Student and viewer names appear as “Viewer” while moderator and instructor names display as normal.

Branding

Custom welcome message

When users join a session, they can select the meeting title to see additional information. The left column is visible to everyone; the right column is only visible to moderators.
Session details window showing the welcome message columns
We can replace these branding elements with whatever text you choose.

Show dial-in number only to moderators

All North American accounts include a default dial-in number, visible by default to both instructors and students. Some schools — especially K12 — prefer to make the dial-in number visible only to moderators, for example in a separate moderator-only welcome message. Moderator-only welcome message with dial-in number We can set whatever moderator-only welcome message you want. We can place your logo in the upper-left corner of the BigBlueButton session. BigBlueButton session with a custom logo placed in the upper left-hand corner

Custom default presentation

You can send us a PDF that will appear as the default presentation on all your sessions.

Session behaviour

Automatically end session when no moderators are present

We can set an interval (such as 2 minutes) after which BigBlueButton automatically ends a session that no longer has a moderator present. This is useful in K12 to avoid scenarios where the educator gets disconnected — for example, loses their internet connection — and students are left unsupervised.
Session ended due to absence of moderator

Increased capacity

Compared with BigBlueButton Essentials, you have more capacity in in BigBlueButton Enhanced
  • Number of users per session increased to 300
  • Number of concurrent sessions based on your purchase, not capacity (we can handle 1,000’s of concurrent sessions)
  • Choose from four regions in the world for hosting of meetings and storage of recordings: North America, Canada, Euorpe, and Asia/Pacific