High Level Requirements
Recommended Browsers
The recommended browsers are:- Desktop/Laptop: Chrome, Firefox or Edge (latest versions).
- Mobile iOS (12.2+): Safari Mobile
- Mobile Android (10.0+): Chrome Mobile
Desktop/Laptop Users
Recommended settings for desktop or laptop users
- For computer, you need a laptop or desktop computer with (at least) 4 GB of memory and a 2+ GHz processor (any computer bought in the last three years should be fine), or any Chromebook with 4 GB of memory and a 1.5+ GHz processor.
- For bandwidth, you must have at least 1.0 Mbits/second upstream and 2 Mbits/second downstream. To check bandwidth use, speedtest.net.
- For browsers, we recommend Google Chrome, Mozilla Firefox or Microsoft Edge.
- For audio, we strongly recommend using a headset. A headset will ensure that others can hear your voice clearly and you don’t cause echo or background noise for others. You do not need to buy an expensive one — any basic headset with a built-in microphone will work.
Detailed Requirements
The following are more detailed requirements.Network connectivity
Each user should be able to make the following TCP/IP and UDP network connections.| Protocol | Port(s) | Description |
|---|---|---|
| TCP/IP | 80 | HTTP |
| TCP/IP | 443 | HTTPS |
| UDP | 16384-32768 | Encrypted WebRTC audio, video, and screen share media stream (DTLS-SRTP) |
Mobile Device Users
Recommended settings for mobile users
- For data network, we recommended 4G LTE for best results or minimum 3G Network to use audio, view presentation content, and receive screen sharing.
- For connection via wireless, we recommend private versus public networks.
- For device settings, we recommend reducing device usage while connecting to BigBlueButton; close applications that may run in the background and reduce browsing activities.