

- Audio and video in recordings out-of-sync. In BigBlueButton, the audio and video travel through two different channels. In some recordings, they can be about a second out of sync. A future update will transmit both audio and video on the same channel.
- Connectivity issues with Spectrum Internet. We’ve seen issues with some customers of Spectrum Internet getting periodically disconnected after recent network updates. The fix is to disable IPV6 on their router.
- Safari Mobile (iPad/iOS) does not allow users to share their screen. Currently, neither Android or iOS devices implement the screen share API for the browser.
- Error 1136: Permission to capture the screen needs to be granted If your chrome is open, and it’s half way through updating, then screen-share will not be recognized and you might get this error. To fix, restart Chrome (and let it finish updating) and then you will be able to screen share again.