- Audio and video in recordings out-of-sync. In BigBlueButton, the audio and video travel through two different channels. In some recordings, they can be about a second out of sync. A future update will transmit both audio and video on the same channel.
- Connectivity issues with Spectrum Internet. We’ve seen issues with some customers of Spectrum Internet getting periodically disconnected after recent network updates. The fix is to disable IPV6 on their router.
- Safari Mobile (iPad/iOS) does not allow users to share their screen. Currently, neither Android or iOS devices implement the screen share API for the browser.
- Error 1136: Permission to capture the screen needs to be granted If your chrome is open, and it’s half way through updating, then screen-share will not be recognized and you might get this error. To fix, restart Chrome (and let it finish updating) and then you will be able to screen share again.
Known Issues
These are the known issues with using BigBlueButton.